Where are you located?

The Massage Room is located at 20 Bow Street,upstairs in the Lifted Pilates Studio, in the heart of Raglan township. Massage sessions are booked during the day in between exercise classes when the studio is quiet & at rest. Our space is curated to be a sanctuary so you can focus calmly & breathe deeply.

What are your work hours?
  • Monday: 10.30am-4.30pm
  • Tuesday: 11am-5pm
  • Wednesday/Thursday: Closed
  • Friday: 10am-4pm
  • Saturday: 10am-4pm
  • Sunday: 10am-4pm
How much are your massage sessions?

The Massage Room is located upstairs inside the Lifted Pilates Studio, in the heart of Raglan township. Massage sessions are booked during the day, in between exercise classes when the studio is quiet and at rest. 

  • 90 Mins - $140
  • 60 Mins - $100
  • 40 Mins - $80
  • 5-Trip Concession Card (15% Discount) For 60 mins Sessions - $425
What are Krissy's qualifications?

Krissy is a seasoned Massage Therapist, who holds a Diploma of Remedial and Therapeutic Massage. Over the last 15 years she has worked with a broad range of people in a variety of settings. Throughout this time she has developed into a highly skilled and intuitive bodyworker, who is able to hold a secure, non-judgmental and confidential space for her clients. 

Relevant Qualifications

  • Diploma of Remedial and Therapeutic Massage - Wellpark College of Natural Therapies, Auckland.

  • Oncology Massage Training 1 - Facilitated by Oncology Massage Training Australia

  • Myofascial Release Therapy, The Fundamentals course, and Advanced Lower and upper body courses - Facilitated by Beth Beauchamp, Medical Massage Therapist/ Instructor

  • Fascial Stretch Therapy, Certified Level One Practitioner - Stretch to Win Institute, Phoenix, Arizona.
How do I make an order?

Just click on the product or collection of your choice, click the 'ADD TO CART' button to add it to your cart and this will show up in the right hand corner of the website.

Click 'checkout' to start the process of payment selection.

You can now leave special instructions or change the quantity you need.

Next click 'CHECKOUT' to be taken to the payment page.

Choose a Shipping option and enter any discount codes or gift cards you may have.

Finally Choose a Payment Option from Credit Card, (Visa, Mastercard, American Express) Unionpay, Apple Pay, Google Pay or Shopify Shop Pay then push "Complete Order." You will be notified via email with an attached pdf receipt.

How do I pay for my order? Is it safe to use my credit card?

When you checkout you are directed to Shopify secure payment gateway where you can enter your credit card or payment details safely and securely.

What payment options do you offer?

On checkout you can either opt to pay by Credit Card: Visa, Mastercard or American ExpressYou can also choose from Unionpay, Shopify Shop Pay, Apple Pay or Google Pay.

Please note that your billing address must match the address on your credit card statement.

How long will my order take to arrive?

Items are processed by The Massage Room usually within 24 hours of purchase.

Order Processing cut-off time is 4pm, Monday-Friday. (New Zealand Standard Time.) We do not courier on the weekends.

Orders should arrive within 1 to 3 business days, with rural addresses usually taking an extra day.

We try our best to get your order to you as quickly as possible. Sometimes the couriers have delays out of our control, with Covid-19, road closures, unforeseen circumstances and/ or public holidays.

How much does shipping cost?

All New Zealand Shipping options will show at checkout for your address. Electronic gift cards will be emailed and require no shipping cost.

  • North Island: $9.99
  • South Island & Rural: $14.99

We do not currently ship internationally or to P.O Boxes.

How Can I Track My Order?

Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the My Account area.

What should I do if my question isn't answered here?

Please contact us we would be happy to help you out.